How do I measure my head?
The main idea is to measure the part of your head that will be in direct contact with the hat. This can be done using cloth measuring tape or a string. All measurements on my site are in inches.
Why do you use wool?
I use wool because it is the most common kind of animal fiber used in wet-felting, the process I use to make my hats and one of the oldest textile types in human history. Wool also makes my hats sturdier so they hold their sculptural shape longer compared to felting with other kinds of fibers.
I have a wool allergy. Can you make my hat from something else?
Although my hats are "next-to-the-skin" soft, I can make my hats softer for those with extra-sensitive skin. Just let me know your needs before you buy your hat.
All the wool I used is stripped of its lanolin, which is the substance excreted by sheep that is thought to be the cause of full-blown allergic reactions. This can reduce or eliminate allergic reactions people have to the wool used in my hats. If you are still concerned you can get in touch with me and I can send you a small sample of the felted wool your hat will be made out of.
I am vegan. Can you make my hat from synthetic wool?
Wool and related animal fibers are an essential part of wet-felting, the process I use to create my hats. This is because animal fibers (including human hair) have hooks and similar imperfections called "scales" and it is by tangling and interlocking fibers using those scales that allows for felt to be made. Synthetic and plant fibers are too smooth and so cannot be tangled and interlocked together in this way. In fact, many animal fibers are also too smooth to be felted (again, this includes human hair).
All the animal fibers I use are responsibly sourced and I also try to use local farm sources as much as possible. I would be glad to answer more specific questions about where my fibers come from. Just send me your questions.
Why does my hat have "thin spots?"
Because my hats are handmade there may be some inconsistency in the density of the felt. That means that there may be some places where strong light can shine through a little. This has no impact on the durability of the hat. If it is important that your hat be completely impervious to light just let me know. I can make a denser hat, but this does mean the hat will weigh more and be less breathable.
How do I take care of my hat?
With some forethought and care my hats can last for years without losing their shape. Keep these three simple things in mind:
What if my hat loses its shape?
Accidents happen. But don't worry! Unless the felt is physically damaged (such as getting a hole, a tear, or being scorched) the hat can be re-shaped.
What is the best way to store my hat?
After testing all kinds of methods for storing hats so they keep their shape I now store my hats by hanging them. This does not put pressure on the brim and it allows gravity to help the hat tail keep its shape. Click here, or use the button below, to learn exactly how I hang my hats (including nice big pictures and simple instructions).
What if my hat gets dirty?
Generally dirt will sit on the surface of the wool felt and often can be dabbed or wiped off without the use of soap or too much water. I use fine tweezers to remove pine needles and other forest debris.
What is your "free re-blocking" program?
I want you to be able to enjoy your hats for years to come! But over time the hat stiffener may begin to weaken, especially if the hat is accidentally exposed to rain or humidity. If your hat becomes a little droopy don't worry! I can re-shape your hat for free (in millinery this is called "re-blocking"). All you need to do is pay for shipping.
Do you offer a payment plan?
If you need to some help budgeting for your hat one option is my payment plan program. It allows you to make payments whenever you want and for whatever amount you want. This is not credit-based, and is closer to a layaway plan.